Support - NapSense

Getting Started

Welcome to NapSense! Our smart nap alarm uses advanced motion detection to ensure you wake up at the perfect time. Here's everything you need to know to get the most out of your napping experience.

How NapSense Works

NapSense uses your device's accelerometer and gyroscope to detect when you fall asleep. Once sleep is detected, it automatically starts your preset timer, ensuring you get the exact amount of rest you intended.

Quick Setup Guide

Step 1: Download NapSense from the App Store
Step 2: Grant permission for Notifications when prompted
Step 3: Set your desired nap duration
Step 4: Place your device on a stable surface near you (bed, couch, or desk)
Step 5: Tap "Start" and relax - NapSense will detect when you fall asleep

Frequently Asked Questions

Q: How does sleep detection work?

NapSense uses your device's motion sensors to detect the subtle changes in movement patterns that occur when you fall asleep. The app analyzes these patterns locally on your device to determine when you've entered sleep state.

Q: Where should I place my device?

Place your device on a stable surface near you - on your bed, couch, or desk. The device should be close enough to detect your movements but doesn't need to be touching you. Avoid placing it on surfaces that vibrate or move independently.

Q: What permissions does NapSense need?

NapSense only requires Notification permissions to alert you when your nap timer ends. The app uses your device's built-in motion sensors (accelerometer and gyroscope) which don't require special permissions. All data is processed locally on your device.

Q: Can I use NapSense with Do Not Disturb mode?

Yes! NapSense alarms will sound even when Do Not Disturb is enabled. We recommend using Do Not Disturb during your nap to avoid interruptions from other notifications.

Q: How accurate is the sleep detection?

NapSense's sleep detection algorithm has been optimized for nap scenarios and typically detects sleep within 2-5 minutes of falling asleep. Accuracy may vary based on device placement and individual movement patterns.

Q: What alarm sounds are available?

NapSense offers four carefully selected alarm sounds: Default, Gentle, Nature, and Classic. You can preview and select your preferred sound in the Settings. All sounds are designed to wake you effectively without being jarring.

Q: Does NapSense work in the background?

Yes, NapSense continues to monitor and will alarm even if your device is locked or if you switch to another app. White noise playback and sleep detection continue in the background. Just make sure not to force-quit the app.

Troubleshooting

Sleep Detection Not Working

Ensure the app is running and not force-quit
Place your device on a stable surface that can detect your movements
Avoid placing the device too far from your body
Try adjusting the detection sensitivity in Settings

Alarm Not Sounding

Check your device volume and ringer settings
Ensure the app has notification permissions enabled
Verify that your device is not in Silent mode (alarm will still vibrate)

App Crashes or Freezes

Try force-quitting and restarting the app
Ensure you have the latest version from the App Store
Restart your device if problems persist
Contact support if issues continue

Tips for Better Naps

Timing: The ideal nap length is 20-30 minutes to avoid sleep inertia
Environment: Find a quiet, comfortable space with dim lighting
Temperature: A slightly cool room (65-68°F / 18-20°C) is optimal for napping
Consistency: Try to nap at the same time each day if you nap regularly

Privacy & Security

Your privacy is our priority. All motion data used for sleep detection is processed locally on your device and is never transmitted to our servers or third parties. For complete details, please review our Privacy Policy.

System Requirements

iOS 17.0 or later
iPhone XS or newer (requires iOS 17.0 support)
Approximately 50 MB of storage space
Built-in accelerometer and gyroscope (standard on all compatible devices)

Still Need Help?

Our support team is here to assist you with any questions or issues.

Email: support@furwise.app

We typically respond within 24-48 hours

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